Contact us
Please contact us if you have any questions about your order or questions/comments regarding our company, products or order process.
Requirements
Opening orders must be a minimum of $150. Re-orrders must be a minimum of $75. Exceptions are made when a boutique would like to carry just one particular type of item, i.e. bibs. In this case we require an opening order of 12, reorder of 8. Orders placed must meet these guidelines or your order will not be processed.
Product care
Our products are all machine washable. We recommend our Cuddlebee Baby Lux items to be washed separately on delicate cycle & dry on low or hang dry. All Cuddlebee lux items come with a hang tag stating washing instructions.
Shipping & handling
Our shipping rates are as follows:
| Order Total
|
Shipping |
| $0 - $150
|
$12 |
| $150.01
- $300
|
$16 |
| $300.01 - $400 |
$18 |
| $400.01 - $600
|
$22 |
| $600.01 + |
$30 |
We ship via UPS or FedEx at our discretion. Orders ship within 4-8 business days. Large wholesale orders ship within 10-15 business days. Orders containing baby lux items ship within 12-16 business days. If you require immediate shipping please contact us so that we may accomodate you.
Sales tax
Sales Tax will only be charged to those purchasing within the state of Maine.
Gift set packaging
Our gift sets come wrapped in coordinating grosgrain ribbon.
Payment options
Cuddlebee accepts Visa & MasterCard payments through our secure server checkout.
Returns
Wholesale purchases are not returnable, except in the case there was a packing error by us.
